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2 items tagged "Intelligence and Interactive"

Related tags: Map, Location, 2008

Topix.net

• 

  IP Contact Center Systems Review

  Posted: November 5th, 2008, 11:04pm CET

  Tags:  Interactive Intelligence  

  A comparison of All-in-One versus Multi-Point Contact Center Solutions. Contact center managers, CTOs and IT professionals surveyed by BenchmarkPortal Inc.
• 

  Miercom IP Contact Center Systems Review - August 2008

  Posted: September 3rd, 2008, 8:41pm CEST

  Tags:  Interactive Intelligence  

  Enterprises and small to medium-sized business are having to meet the demands of customers for improving service in current channels , while adding alternate channels for communications, including text ...