Posted: May 18th, 2008, 8:03pm CEST
Conscious & Competent Sun, 05/18/2008 - 18:03 — Mark Eaton Do you remember the rather bizarre statement made by Donald Rumsfeld about the Iraq War? He said something along the lines of "There are known knowns, there are known unknowns and there are unknown unknowns." He was paraphrasing an interesting and useful concept that I have chosen to form the basis of this blog and it goes like this........ 18 weeks Continuous Improvement lean lean healthcare Pathway Redesign Rapid Improvement